SUPPORT

Frequently Asked
Questions

Find quick answers to common questions about our products, services and account setup. Still need help? Our team is here for you.

Still have a question?

Our team is happy to help. Get in touch and we’ll assist you as soon as possible.

Phone
0208 587 9340

Email
info@newwayinternational.co.uk

WhatsApp
+44 7818 961 449

Address
Britannia House, Pier Road
Feltham, Greater London
TW14 0TW

Partner with a distributor you can trust.

Devices. Solutions. Support.
All in one place.

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How do I set up an account?

Click the button below to register for an account. Once approved, you will also gain access to our B2B platform.
Register ->
What details do I need to open an account?

You’ll need your business details, contact information and relevant financial information.
Do you offer credit limits?

Yes. Credit limits may be available following a financial assessment of your business.
What credit limit would I get?

Your credit limit is based on your business profile and financial assessment. Contact our sales team for more information.
How long does it take to open an account?

Account approval times can vary depending on the information and checks required. Our team will always aim to activate your account as quickly as possible.
How much does your Flex subscription cost?

Pricing for Flex services varies depending on your requirements. Contact our team for current pricing and options.
What makes NWI different?

We provide more than technology supply. Our services include logistics, financing, extended warranties, device configuration, asset tagging, MDM solutions and dedicated account support.
How quickly can you deliver?

We offer a range of delivery options and can work around your requirements. Next-day delivery is available on selected UK ready stock.
Do you offer computers?

Yes. We supply a wide range of laptops and computing products from leading brands, including Lenovo, Apple and more.
Which manufacturers do you work with?

We work with many leading technology brands including Samsung, Apple, Google, Motorola, Razer, Bose and others.
Do you have direct relationships with manufacturers?

Yes. We have direct relationships with selected manufacturers and technology partners.
How can I access your stock list?

You can access live stock information through our B2B portal or by contacting your NWI account manager or sales team.
What is bill and hold?

Bill and hold allows products to be invoiced while remaining securely stored with NWI until you are ready for delivery.
What finance rates do you offer?

Finance rates vary depending on the solution and customer requirements. Contact our team for current options.
Do you offer Samsung Knox?

Yes. Samsung Knox can be provided as part of our device management and MDM solutions.
Do you provide technical support?

Yes. We provide technical and account support to help our partners manage deployments and day-to-day requirements smoothly.

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Access live stock, account pricing and ordering tools through one streamlined platform, designed to make working with NWI faster and easier.
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